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Shipping Policy

Processing times, costs, and what happens if a package is late.

Processing

We aim to ship every order within 1 business day. During sales and holidays it can take up to 3 business days.

Shipping method

Orders ship via USPS or UPS unless you pay for an expedited method. You get a tracking number by email as soon as your order ships. Everything arrives in plain outer packaging.

Cost and delivery time

  • Orders over $99 ship free.
  • Under $99, standard USPS rates apply.
  • Most orders arrive in 3–7 business days depending on your location.

Late packages

If your order has not arrived within 10 business days, contact support and we will replace it at no additional cost.

Support

Questions about a shipment: email team@botanyfarms.com.