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Legal

Refund Policy

All sales are final. Here is what that means in practice.

All sales are final

Our warehouse processes orders the same day, so once an order is placed it cannot be modified or canceled. Please review your order carefully before completing your purchase.

Returns

We are not currently accepting returns or refunds.

If something is wrong

If there is a problem with your order — damaged, missing or incorrect items — email team@botanyfarms.com and our support team will sort it out.

If your order has not arrived within 10 business days, contact support and we will replace it at no additional cost.